We supply a complete range of medical supply and labware products including the diagnostic supply.
As soon as your order is shipped from our side, we send you an email with the FedEx or USPS tracking number which can be used to track the order. You should not confuse this email with the order confirmation email as it is sent only after the product is shipped.
On the product page, you will get the option to add a particular product to your cart as long as it is in stock and available for sale. In case it is not, it will be shown as ‘out of stock’ so you can look for an alternative product on the same page or wait for it to get back in stock.
You can call our customer service representative at 888-788-6588 or send us an email at sales@allstarmedsupply.com for product ordering and all the other related information.
All the order received before 4:00pm CST are processed and shipped on the same day. Please note that we only ship on business days i.e Monday to Friday.
We ship most our medical and lab supplies through either USPS or FedEx.
In case of a wrong product, you should return it to us immediately. If the error is from our end, we will process full refund for all the products returned within 10 days of the invoice date. If you have ordered a wrong product, a 20% restock fee and return postage will be applied. Please note that the product should be in new condition (unopened and unused) with the original packaging and accessories, if any.
You should call our customer service representatives at 888-788-6588 to receive a return authorization and return the product within 10 days of the invoice date. Please note that you must have a copy of the original invoice and the product should be in new condition (unopened).
No, we don’t really do that. We ship to people living in USA only who place an order on our website.
No, we do not do that. However, we support you with the documentation process by providing the required receipts and other purchase documents.
You can make the payment using all the major credit cards including MasterCard, Visa, American Express, and Paypal.
No, we do not store your credit card number or any other confidential information.